📜 Terms and Conditions | Pathali
Effective Date: March 5, 2025
Welcome to Pathali! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or shopping on Pathali, you agree to comply with these terms.
1. General Terms
✅ Eligibility: You must be at least 18 years old or have permission from a legal guardian to make purchases.
✅ Account Responsibility: If you create an account on Pathali, you are responsible for maintaining the security of your account and personal information.
✅ Right to Refuse Service: We reserve the right to refuse service or cancel orders if we detect fraudulent activity, policy violations, or misuse of our website.
2. Product Information & Pricing
💰 Accuracy: We strive to provide accurate product descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct any inaccuracies at any time.
💲 Price Adjustments: Prices may change without notice. Discounts and promotions cannot be applied retroactively.
🎨 Customization Disclaimer: Colors, patterns, and customization options may vary slightly from digital previews due to screen settings and production methods.
3. Ordering & Payments
📌 Placing an Order: When you place an order, you agree to provide accurate information, including shipping details and payment information.
💳 Payment Methods: We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.
🚫 Order Cancellation: Orders can only be modified or canceled within 12 hours of purchase. After that, they are processed for shipping and cannot be changed.
4. Shipping & Delivery
🚚 Processing Time: Orders are typically processed within 1-3 business days.
🌍 Shipping Times:
- U.S. Orders: 3-7 business days
- International Orders: 7-15 business days
- Delays may occur due to customs, weather, or courier issues beyond our control.
📦 Tracking: A tracking number will be provided once your order ships. If you experience delays, please contact us at info@pathali.xyz.
🔄 Lost Packages: We are not responsible for lost or stolen packages after they have been marked as delivered. Please contact the carrier for assistance.
5. Returns, Refunds & Exchanges
📆 Return Window: Items can be returned within 30 days of delivery if they are unused, in original condition, and in their original packaging.
📌 Non-Returnable Items:
- Custom phone cases
- Clearance or final sale items
- Gift cards
📩 Defective or Incorrect Orders: If you receive a damaged or incorrect item, please email info@pathali.xyz within 7 days of delivery with photos, and we will arrange a replacement or refund.
For full details, check our Refund & Return Policy.
6. Intellectual Property
🔹 All content on Pathali, including logos, product images, text, and designs, is owned by Pathali and protected under copyright laws.
🔹 You may not copy, distribute, or use our content without written permission.
7. Limitation of Liability
⚠️ We are not responsible for:
- Damages or losses resulting from improper use of our products.
- Shipping delays or issues caused by third-party carriers.
- Website downtime, errors, or security breaches beyond our control.
8. Privacy Policy & Data Protection
🛡️ We value your privacy and protect your data according to our Privacy Policy. By using our website, you agree to the collection and use of your information as outlined in the policy.
9. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with the effective date. Continued use of our website after changes are made means you accept the updated terms.
10. Contact Information
For any questions or concerns, please reach out to us:
📧 Email: info@pathali.xyz
📞 Phone: 310-812-7377
📍 Address: 4649 Meadowbrook Mall Road, Benezett
Thank you for choosing Pathali! 🚀📱