💳 Payment Policy | Pathali

Effective Date: March 5, 2025

At Pathali, we aim to provide a secure, seamless, and convenient payment experience. This Payment Policy outlines the accepted payment methods, billing processes, and important terms regarding transactions on our website.

1. Accepted Payment Methods

We accept the following payment options:

✔ Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
✔ PayPal – Fast and secure online payments
✔ Apple Pay & Google Pay – Available for mobile and quick checkout
✔ Buy Now, Pay Later Services (if applicable, offered at checkout)
✔ Cryptocurrency Payments (if applicable, selected coins may be accepted)

📌 Note: All transactions are processed in USD ($) unless stated otherwise.

2. Payment Security

🔒 Secure Transactions:

  • Payments made on Pathali are protected by SSL encryption, ensuring that your personal and financial information remains confidential.
  • We do not store or have access to your payment details—transactions are processed securely through third-party payment providers.

🚨 Fraud Prevention:

  • Orders flagged as suspicious or fraudulent may be placed on hold for verification.
  • If necessary, we may request additional proof of identity before processing an order.
  • If your transaction is declined, please contact your bank or payment provider for assistance.

3. Order Processing & Billing

📌 Order Confirmation:

  • After a successful payment, you will receive a confirmation email with your order details.
  • If you do not receive confirmation within 24 hours, please check your spam folder or contact us at info@pathali.xyz.

📌 Payment Authorization:

  • Your payment method will be charged immediately upon placing an order.
  • If payment is unsuccessful, your order will not be processed, and you may need to retry with a different method.

📌 Currency & Additional Charges:

  • Transactions are processed in USD ($).
  • International customers may be charged currency conversion fees or foreign transaction fees by their bank or payment provider.

4. Refunds & Cancellations

🔄 Order Cancellations:

  • Orders can only be canceled or modified within 12 hours of purchase. After that, they are processed and cannot be changed.

💰 Refunds:

  • Eligible refunds will be issued back to the original payment method.
  • Refunds typically take 5-10 business days to appear in your account, depending on your bank or payment provider.
  • For full refund details, please review our Refund & Return Policy.

5. Failed or Declined Payments

🚫 If your payment is declined, please check the following:
✔ Sufficient Funds – Ensure your account has enough balance.
✔ Card Details – Double-check that your card number, expiration date, and CVV are correct.
✔ Bank Authorization – Some banks may block international transactions; contact your bank to approve the payment.
✔ Try a Different Method – If the issue persists, try another payment option.

For further assistance, email us at info@pathali.xyz.

6. Chargebacks & Disputes

⚠️ If you believe there is an unauthorized charge or a billing issue, please contact Pathali before filing a dispute with your bank or payment provider. We are happy to help resolve any concerns.

🚨 Fraudulent chargebacks may result in order cancellation and account suspension.

7. Contact Us for Payment Support

For any payment-related inquiries, feel free to contact us:

📧 Email: info@pathali.xyz
📞 Phone: 310-812-7377
📍 Address: 4649 Meadowbrook Mall Road, Benezett

Thank you for shopping with Pathali! 🚀📱